Your privacy is important to AUTOBON (“AUTOBON”, “we”, “us”, or “our”). This Privacy Policy explains how AUTOBON collects, uses, discloses, stores, and protects personal information when you interact with our website, services, communications, and products.

By accessing or using AUTOBON’s website or services, you agree to the collection, use, disclosure, and retention of your information in accordance with this Privacy Policy and applicable laws.

1. Your Consent

By providing personal information to AUTOBON, you consent to its collection, use, disclosure, and retention as described in this Privacy Policy and as permitted by law.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Please note that withdrawing consent may limit your ability to use certain features or services offered by AUTOBON.

2. Personal Information

“Personal Information” means information about an identifiable individual, such as name, phone number, email address, government-issued identification, financial details, or other information that can reasonably be linked to an individual.

Personal Information does not include publicly available information or business contact information used solely to contact an individual at their workplace, where permitted by law.

3. Information AUTOBON Collects

(a) Information You Provide Directly

AUTOBON may collect personal information when you:

• Create an account or profile.
• Submit inquiries or forms.
• Apply for vehicle financing or related services.
• Communicate with us via phone, email, chat, or messaging.
• Use our products or services.

This information may include:

• Full name
• Contact details (email, phone number, address)
• Identification details
• Financial or employment information
• Vehicle preferences or transaction details

(b) Automatically Collected Information

When you use AUTOBON’s website or online services, we may automatically collect information such as:

• IP address
• Device type and identifiers
• Browser type and operating system
• Pages visited and time spent
• Date and time of access
• Referral URLs

We use technologies such as cookies, pixels, session recording tools, and similar technologies to enhance functionality, analyze usage, improve services, personalize content, and prevent fraud. You may disable cookies via your browser settings; however, this may limit certain website features.

(c) Credit and Financial Information

If you apply for financing or related services through AUTOBON, we may:

• Obtain credit reports and credit scores from authorized credit bureaus.
• Collect and periodically update financial information.
• Share relevant information with lenders or financial partners to process your application.

Upon request, AUTOBON will inform you whether a credit report was obtained and the source of that report.

(d) Bank Verification Information

If you use AUTOBON’s bank verification or payment-related tools, we may collect bank-related information such as transaction history without accessing your login credentials. This information may be shared with trusted service providers solely to verify eligibility, prevent fraud, or process transactions in accordance with this Privacy Policy.

(e) Information from Third Parties

When AUTOBON refers you to third parties (such as dealerships, lenders, insurers, or service providers), we may receive information about the outcome of those transactions to update your profile and improve our services.

4. Information AUTOBON Collects

AUTOBON uses personal information to:

• Create and manage user accounts.
• Facilitate vehicle listings, inquiries, and transactions.
• Process applications, requests, and payments.
• Communicate with users regarding services and updates.
• Provide customer support.
• Improve website performance and user experience.
• Develop new products and services.
• Prevent fraud and ensure platform security.
• Comply with legal and regulatory obligations.
• Enforce our legal rights and agreements.

5. Advertising and Analytics

AUTOBON may use interest-based advertising and analytics services provided by third-party vendors (such as search engines or social media platforms).

These services may use cookies or similar technologies to display relevant advertisements based on prior visits to our website. You may opt out through your browser settings or the respective advertising platform’s privacy controls.

6. Disclosure of Personal Information

AUTOBON may disclose personal information in the following circumstances:

(a) To Service Providers:

To trusted vendors and service providers who assist us with hosting, analytics, payments, customer support, fraud prevention, and marketing.

(b) To Transaction Partners:

To lenders, dealerships, insurers, or other partners when necessary to facilitate requested services or transactions.

(c) Legal and Regulatory Disclosure:

When required by law, court order, subpoena, or regulatory authority, or when necessary to protect our legal rights, users, or business operations.

(d) Business Transfers:

In connection with a merger, acquisition, restructuring, or sale of assets, subject to confidentiality and data protection obligations.

AUTOBON is not responsible for the privacy practices of independent third parties once information is disclosed to them.

7. Location of Data Processing

AUTOBON and its service providers may store or process personal information in multiple jurisdictions, including but not limited to Canada, the United States, or other countries.

Data protection laws in those jurisdictions may differ from those in your place of residence. By using AUTOBON’s services, you consent to such cross-border data transfers.

8. Retention of Personal Information

AUTOBON retains personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, information is securely deleted or anonymized in accordance with applicable laws.

9. Security of Personal Information

AUTOBON implements reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, misuse, loss, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

10. Accuracy, Access, and Deletion

(a) Accuracy:

Users are responsible for keeping their personal information accurate and up to date.

(b) Access:

You may request access to your personal information and details regarding its use or disclosure, subject to legal limitations.

(c) Deletion:

You may request deletion of your personal information, subject to legal and contractual obligations. Requests may require identity verification and may be refused where permitted by law.

11. Non-Personal Information

AUTOBON may use anonymized or aggregated information that does not identify individuals for analytics, business insights, and service improvements without restriction.

12. Third-Party Websites

AUTOBON’s website may contain links to third-party websites or services. AUTOBON is not responsible for the privacy practices, content, or security of those external sites.

13. Changes to This Privacy Policy

AUTOBON may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.

14. Language

This Privacy Policy is drafted in English. Any translations are provided for convenience only. In case of inconsistency, the English version prevails.

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Privacy Officer
AUTOBON
Email: privacy@autobon.com
Address: [Insert Company Address]